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Honeyweb Blog / Customer Service And Social Media

Our blog has been set up to provide you with helpful information regarding maximising the effectiveness of your online marketing strategy.

There are many interesting independent articles and whitepapers here to download and links to some of the best resources on the net.

Unlock the Secrets of Skyrocketing Your Business with Instagram Success Stories! Outrank Your Competitors Today!

One of the most potent tools at your disposal is customer success stories.

In this article, we delve into the strategies, tips, and best practices for utilizing customer success stories on Instagram to boost your brand's visibility and engagement.

By Steven Hamilton
Honeyweb Online Marketing Solutions

Honeyweb are your local SEO blog marketing experts so message us using the Honeyweb chatbot > m.me/Honeyweb and we’ll respond ASAP

Unlock the Secrets of Skyrocketing Your Business with Instagram Success Stories! Outrank Your Competitors Today!

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5 Steps to Dealing With Hate in Social Media and Customer Service

Haters gonna hate.

The word “haters” wasn’t particularly common in the English lexicon until the late 1990s, and “haters gonna hate” first appeared in the lyrics of an R&B song in the year 2000.

Today, the phrase is the source of countless memes and a recurring refrain in a popular Taylor Swift song.

By Dan Gingiss
socialmediatoday.com

Honeyweb are your local social media marketing  experts, contact us to discover how we can help your business.

5 Steps to Dealing With Hate in Social Media and Customer Service

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Consumer Expectations Rising on Social Customer Care [Report]

One of the key benefits of using social platforms for customer service queries is that it adds a level of accountability.

Use Twitter, for example, and your interaction is public – others can see what the brand says and how they respond, which can give you more leverage to hasten their response.

This, in effect, is what ‘Hug Your Haters’ author Jay Baer is talking about when he refers to customer service being the new marketing.

By Andrew Hutchinson
socialmediatoday.com

Honeyweb are your local marketing  experts, contact us to discover how we can help your business.

Consumer Expectations Rising on Social Customer Care [Report]

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4 Effective Ways to Leverage Online Reviews for Your Business

Whether you’re ready for it or not, your customers love leaving online reviews - and your potential customers love reading them.

Online reviews have become omnipresent - they’re no longer just on review sites like Yelp, Tripadvisor, or G2Crowd, they’re available, and visible, within Google searches or even social media networks.

If you’re new to the online business world, online reviews may seem daunting and difficult to control.

By Joei Chan
socialmediatoday.com

Honeyweb are your local marketing  experts, contact us to discover how we can help your business.

4 Effective Ways to Leverage Online Reviews for Your Business

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