Honeyweb Blog / Customer Centricity
Our blog has been set up to provide you with helpful information regarding maximising the effectiveness of your online marketing strategy.
There are many interesting independent articles and whitepapers here to download and links to some of the best resources on the net.
10 Things that 3 Customer-Centric Brands Get Right
Like any popular business term, “customer centricity” is often abused by businesses that shoehorn it into their core values.
It’s actually better not to claim customer centricity if you can’t get people across your business to really care about your customers.
This is no one-off project. It’s a fundamental way of operating your business. So what does that look like?
By Katie Kelly
cxl.com
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