Honeyweb Blog / Twitter Customer Service
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How to Nail Customer Service on Twitter (Plus 8 Brands Who Have)
Last year, I attended Hootsuite’s Connect conference, a virtual event focused on how to master social media for business.
One of my favorite sessions was about social customer service on Twitter, facilitated by one of Twitter’s very own, Rob Hamilton.
Since this conference, Rob has gone on to work for Amazon and, no doubt, uses the insights he shared at the conference there too.
By Jessica Swanda
socialmediatoday.com
We’ll share the key points about nailing customer service on Twitter! Contact Us!
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